Privacy Statement for Users of our Ticket System
We, the Datenschutzberatung Moers GmbH, Neue Strasse 22, 34369 Hofgeismar, Tel.: +49 5671 749 25 0, Email-address: firstname.lastname@example.org, set out below which of your data we process. Should you have any questions concerning data protection, just contact our data protection officer at email@example.com.
Purpose of the data processing
The purpose of data processing is to optimize work processes when recording processing steps, processing documentation and a simultaneous transparency for customers and employees.
Furthemore, we process personal data in accordance with the following legal bases:
• Art. 6 (1) lit. b GDPR for the necessary processing of personal data for the fulfillment of a contract with the data sub-ject as well as for the implementation of corresponding pre-contractual measures.
• Art. 6 (1) lit. c GDPR for the necessary processing of personal data for the fulfillment of a legal obligation to which we are subject pursuant to any applicable law of the EU or pursuant to any applicable law of a country in which the GDPR is applicable in total or in part.
• Art. 6 (1) lit. f GDPR for the necessary processing of personal data to protect the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the person concerned prevail. Legitimate inter-ests are in particular our business interest to optimize work processes, information security, the enforcement of our own legal claims and compliance with other legal provisions
Categories of recipients
In the context of the provision of services for special sectors we use service providers that have been contractually obligated to maintain confidentiality and protect data in the event that access to personal data cannot be excluded. This category of re-cipients includes: IT service providers. Data disclosure to authorities requires the existence of overriding statutory provisions. No data is transferred to third countries.
Storage period and deletion of data
Your data will be stored for the duration of the contract; at the end of the contractual relationship, we are obliged to retain the tax-relevant documents for 10 years after the annual accounts and calendar year end. Subsequently, the data will be de-leted.
Your right to information, rectification, erasure, object and data portability
You may avail yourself of your rights to access, rectification and erasure of data at any time. Simply contact us using one of the methods described above. Should you require data to be deleted, which we are still legally obligated to retain, access to your data will be restricted (blocked). The same applies to your right to object. You may avail yourself of your right to data portabil-ity if the recipient and ourselves have the technical means.
Right to lodge a complaint
You have the option at any time to lodge a complaint with a data protection supervisory authority.
There is no special obligation to provide information.